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Return to: Preferred Rider Program

GO Airport Express

Preferred Rider FAQs

  • Q. What does the Preferred Rider Program Offer?
    A. The preferred rider program offers customizable rewards depending upon what is most important to you. Currently we offer the following programs:
    • Free Rides.
      For every one-way reservation you make on line at www.goairportexpress.com , you earn 10 points (5 points for every reservation made over the phone). Collect 100 points, and receive a free-one way ride.
    • AAdvantage® Miles or United MileagePlus® Miles
      Once registered, you also can earn American Airlines AAdvantage® miles or United MileagePlus® miles by updating your profile on the GO Airport Shuttle website, www.goairportshuttle.com and making your reservations on www.goairportshuttle.com. Please note, miles are earned only with online reservations on www.goairportshuttle.com not on www.airportexpress.com or by telephone.


  • Q.How do you sign up?
    A.Sign up here and fill out the required information. This step will assure that you will start accumulating points toward a free ride with your next reservation.

    To earn American Airlines AAdvantage® miles or United MileagePlus® miles, you must take a few additional steps.
    1. Go to our national website: www.goairportshuttle.com
    2. Log in to your Preferred Rider Account.
    3. Select “Edit/View account.”
    4. Choose “Rewards” tab and select the program from the drop-down menu.


  • Q. How do I find out how many free-ride points I currently have available.
    A. Currently, you have to call and request your point total.

  • Q. What is GO Airport Shuttle?
    A. GO Airport Shuttle is the World's Largest Airport Shuttle Company.

    GO Airport Express is a founding member of GO Airport Shuttle. GO Airport Shuttle services more than 50 airports in the United States, Canada, Mexico, Scotland, England, France and Italy. In every location, GO offers the most economical, convenient and safe way to get to and from the airport.
    • Consistent Quality
      We take pride in delivering the same friendly, safe, convenient and economical service in every city.
    • Online Reservations
      Our secure on-line reservation system is accessible from anywhere in the world. GO vans can be reserved for one-way or roundtrip transportation at both departure and destination cities.
    • Global Focus, Local Management
      Every GO operating company is locally owned and operated. In every location, the boss is always nearby. This hands-on management assures uniform, courteous and responsive customer service — every time.
    For getting to and from the airport, GO is the only way to GO!

  • Q. How do I collect a free ride?
    A. Call GO Airport Express (1-888.2THEVAN) and ask to make a reservation. Be sure to let the reservationist know you want to pay for it with your Preferred Rider points at the beginning of the call.

  • Q. How do I collect AAdvantage® miles or United MileagePlus® miles?
    A. Currently, you will have to make your reservations through the GO Airport Shuttle website. The miles will be posted on your next AAdvantage® statement United MileagePlus® statement.

  • Q. How do I make a reservation if I’m not using a free ride?
    A.If you are accumulating points for a free ride or if you are taking advantage of an offer from GO Airport Express go to the website: www.airportexpress.com and click on the preferred rider box. Log in using your preferred rider code or email address and start making a reservation. If you are using a special code for a special discount or offer, please enter the code in the upper right hand corner of the website.

    If you are accumulating miles or taking advantage of an offer from GO Airport Shuttle please make your reservations at: www.goairportshuttle.com. Log in using your preferred rider code and start making a reservation. If you are using a special code for a special discount or offer, please enter the code in the upper right hand corner of the website.

 

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