O'Hare Airport Shuttle

Airport Shuttle Service to O'Hare (ORD) Airport

Traveling From O'Hare:

Airport Shuttles depart from O'Hare airport every 10-15 minutes for downtown service to Chicago hotels, downtown businesses, near north residential locations, and suburban locations.

Our ticket counters and loading zones for boarding the GO Airport Express van are at Door 1E across from baggage claim 6, at Terminal 2 door 2E across from Jet Blue Baggage Claim, Terminal 3 Door 3E across from baggage claim 9 and at Terminal 5, just outside door 5E. If you do not see an van, please call our toll-free number at 1-888-284-3826, and ask a reservationist to send a van to one of these locations when available.

The last GO Airport Express van leaves O'Hare at 11:30 pm seven nights a week.

GO Airport Express Counter Door IE

GO Airport Express Counter Door 3E

Suburbs Serviced from O’Hare - Reservations required:

Private Van - Coach Service

Affordable Service for Families and Groups!

GO Airport Express offers Private Van Service to Chicago's airports - perfect for business groups and families from 4 to 10 passengers.

GO Airport Express private airport charter bus service caters to the needs of large parties from 4 to 10 passengers. Our comfortable private airport vans are well suited to bring your family or business group in comfort and ease to or from the airport with all of your luggage. Make your reservation today for our private airport van charter service. For your convenience, we accept all major credit cards. Click Here to Book a Private Van Charter through GO Airport Express.

Our Chicago airport private van shuttle bus service offers:

• On time, door to door service
• Convenient kiosks and service desks located in the baggage claim areas of O'Hare and Midway Airports
• Curbside pick up
• Extra luggage space
• Friendly Customer Service
• Courteous and safe drivers
• Ideal for families and business groups
• Affordable and earth-friendly

We also offer private charter bus rentals for larger groups with our fleet of vehicles including 25-seat minibus charter and 47-seat passenger bus charter. We make sure you arrive on time whether you’re a large family, group of friends, business collegues or a large convention. Not only do we arrange private airport transfers, but we can also arrange local services in the Chicago area including trade show and convention shuttle transportation, meet-and-greet services, city sightseeing tours and visits to local attractions in Chicago, or any other type of group service.

For rates and information on group charters, please contact us by clicking here or call 888.2THEVAN. Visit Group Transportation Services to learn more about private charters.

Midway Airport Shuttle

Airport Shuttle Service to Midway (MDW) Airport

Traveling From Midway (MDW):

Shuttles depart from Midway (MDW) Airport every 15 minutes for downtown service to Chicago hotels, downtown businesses and near north residential locations.

GO Airport Express ticket counter and loading zone is located at Door 3, lower level across from baggage claim. Reservations from Midway to downtown are not necessary.

The last GO Airport Express van leaves Midway at 10:30 pm seven nights a week.

GO Airport Express Counter Door 3, Lower Level

Suburbs Serviced from Midway - Reservations required:

Airport Shuttle

Airport Shuttle Service to O'Hare and Midway Airport

Find us at O'Hare or Midway!

GO green and save with GO Airport Express Shared Ride Airport Shuttle -- it's economical, safe and environmentally-friendly. Our airport shuttle service saves you money with our multiple-rider rates and roundtrip discounts. We're good for the environment, too. Using a Shared Ride Airport Shuttle saves more than a million car trips each year and most of our trips are fueled by clean-burning propane! Plus, GO Airport Express is a city and state utility, our Chicago airport shuttle vans have preferential loading along the inner curb just outside of baggage claim. Passengers won’t have far to walk to reach their transportation provider. No other company can offer you this service!

Our highly visible counters located in the baggage claim centers are staffed with knowledgeable ticket agents. At O’Hare, convenient self-serve kiosks are located in the baggage claim areas of Terminals two and five for faster service during busier times.

How Shared Ride Airport Shuttle Works
With a Shared Ride Airport Shuttle, you “share a ride” with others going in your direction. Our airport shuttle service and fares are based on multiple stops -- because passengers arrive on different flights and times, we can’t offer instant share ride departures from the airport. Instead, we group guests going to the same area.

If you prefer immediate service, try our outstanding airport limousine and sedan service – we’ll meet you in baggage claim, handle your luggage and take you home immediately, no sharing! For larger parties, our exclusive van service is perfect!

Chicago Airport Shuttle Service

Frequently Asked Questions

1. How often do the shuttles run?
   O'Hare Airport: Shuttles leave O'Hare airport for all hotels downtown every 10 to 15 minutes from terminals 1E, 3F, 2D and 5E. You do not need a reservation if you are leaving O'Hare for downtown. Reservations are required if you are traveling to the airport. Shuttle service begins at 4:00 a.m. for hotels and 5:30 a.m. for suburban service.
   
   Midway Airport: The Airport Express van leaves Midway going to all hotels in downtown Chicago every 15 minutes.



2. How much does it cost?
   Click Here for Fare Quotes and Reservations



3. If there are two or more people traveling together, do we have to go to the same destination in order to obtain the pair fare or group fare rates?
   Yes - if you are traveling with one or more people you qualify for the discounted rate. Please note only one ticket is issued per party so it is imperative you are all going to the same destination at the same time.



4. Is it less expensive than a cab or a limo?
   Yes, cabs charge on a time and mileage basis; therefore, rates vary greatly by time of day.



5. When does the last shuttle leave?
   O'Hare Airport: The last shuttle leaves O'Hare at 11:30 p.m. for hotels in downtown Chicago.
   
   Midway Airport: The last shuttle leaves Midway at 10:30 p.m. for downtown Chicago.



6. Do I need to make a reservation?
   O'Hare Airport: Reservations are recommended, but not needed going to downtown. However, reservations are needed if you require an accessible vehicle, special services, or are traveling to a residential area in Chicago or the suburbs. Reservations are needed for your return trip back to the airport.
   
   Midway Airport: Reservations are recommended, but not needed going to downtown. However, reservations are needed if you require an accessible vehicle, special services, or are traveling to a residential area in Chicago or the suburbs. Reservations are needed for your return trip back to the airport.



7. Can I purchase a ticket at the airport, and where are your ticket counters located?
   O'Hare Airport: Yes, tickets can be purchased at Airport Express counters located in the terminals at Door 1E, Door 2E, and Door 3E across from baggage claim on the Baggage Claim level. Cash, Master Card, VISA, and American Express are accepted.
   
   Midway Airport: Yes, tickets can be purchased at our Airport Express ticket counter located at door 3 lower level straight across from baggage claim. We accept major credit cards or you can pay the Driver cash.



8. What hotels do you service in Chicago?
   We service all hotels in downtown Chicago.



9. Do you service any suburbs?
   We provide hotel and door-to-door service to the northern and western suburbs.



10. What if I need a special service or accessible vehicle?
    It is recommended that you make a reservation, request your special need and we will ensure that the appropriate vehicle will be there to accommodate your needs.



11. Do you offer infant car seats?
    No



12. What is the earliest I can make a reservation to the airport?
    4:00 a.m.



13. What is the latest I can make a reservation to the airport?
    10:00 p.m.



14. What are my payment options?
    A major credit card is required when booking a reservation.



15. Can I pay the driver at the airport or hotel?
    If you are arriving into the airport, you can pay with a credit card at a GO Airport Express Ticket Counter or pay the driver with cash. If traveling to the airport and you do not have a ticket, you must pay the driver cash (some hotels sell tickets). You also have the option of charging your fare when you book a reservation either online or through our toll-free number. If traveling from a hotel, all fares must be paid in full at the time of the pickup.



16. Will my information be given out?
    GO Airport Express respects your privacy and works to safeguard the privacy of your personal data. In addition to this general online privacy policy, you may receive notice of other terms that apply to particular promotions or services.
    
    Personally Identifiable Information
    GO Airport Express does not share, disclose or sell any personally identifiable information (such as your name, address, telephone number or e-mail address) with other unaffiliated companies or organizations for non-GO Airport Express marketing purposes. In the future, should GO Airport Express decide to share such data with third parties for marketing, it will provide notification and the opportunity for its users to indicate whether they would prefer that the Company not provide such information about them to third parties. Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale or other corporate reorganization or legal proceeding. GO Airport Express also does not market to, or knowingly collect personal information from, children under the age of 18 on Company sites.



17. How We Use Information?
    GO Airport Express uses the personally identifiable information we collect online principally to provide you with the service(s) you have ordered and to let you know about other offerings, which may be of interest to you. Postal and e-mail address information, for example, enables communication about services offered and ordered, as well as the proper provisioning and billing of those services.
    
    Like many large businesses, GO Airport Express uses vendors to carry out certain functions in marketing and delivering services to you and so shares online data with those vendors to the extent necessary for them to perform their work. Of course, such partners and vendors must use that personally identifiable information only for the purpose(s) for which it was shared and protect it from any further use. GO Airport Express also shares such information with other industry and credit-related organizations to improve operations and to protect against fraud, security and credit risks.
    
    We also provide personally identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with GO Airport Express property or services, or with our customers' or others' use of them.



18. Do you offer secure ordering?
    Yes, We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. A secure server running the latest 128-bit encryption handles all our payments. There is no safer way to order online.



19. How You Access Your Information
    You may review or update the available personally identifiable information that we received from you online by accessing your account online, by contacting Customer Care through the toll free number or e-mail, or through the Company contact information below. Please note that in order to better protect you and safeguard your information, we take steps to verify your identity before granting access or making corrections to your information.
    
    GO Airport Express may use e-mail addresses you provide us online on GO Airport Express sites to send you e-mails related to GO Airport Express products and services or if you have affirmatively indicated a desire to receive additional information. If at any time, you would prefer not to receive further e-mail communications at your e-mail address, please contact Customer Care through the toll free number.



20. What phone number do I call if I have questions?
    1-888-284-3826 and one of our reservation agents will be happy to service you.



21. What is your cancellation policy?
    We require at least 2-hour notice to change or cancel your reservation. If you cancel less than one hour before your scheduled pick up time, we will charge a 50% cancellation fee.