A message to our customers about COVID-19Posted On: 03/10/2020
Precautionary Measures being taken to Protect Against Coronavirus and other Illnesses
The health and safety of our passengers, partners and employees is our top priority. We want you to know we have always taken pride in the cleanliness of our vehicles.
In response to concerns about COVID-19 (commonly known as Coronavirus), GO Airport Express has taken additional steps to provide the highest level of protection for our passengers and staff.
A thorough cleaning of vehicle interiors with Clorox of bleach-base disinfectant wipes is conducted following each ride and all company working areas are disinfected daily. We have also suspended shared ride service to limit the spread of COVID-19 until May 1, 2020. Private transportation is still available.
We also have instructed all employees to seek medical attention if they feel unwell, and do not allow sick employees to report for work under any circumstances.
We have asked our drivers to make changes to some of our regular in-vehicle services such as the removal of all printed materials from the seat-back pockets, the cessation of candy, mints, water or beverage offerings that are not individually packed or sealed, unless requested, and limiting of all physical material sharing between passengers and drivers when possible.
We appreciate your understanding and are dedicated to continuing to provide you with the highest level of service that you have come to expect. We wish you the best of health and look forward to serving you again soon.
More information: We recommend that all travelers allow extra time at the airport before their flights. For information about country-specific travel restrictions, international travel updates or for more information about coronavirus, visit the Centers for Disease Control and Prevention at cdc.gov.
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